Roundtable Call Library

Nearly every week since we launched TheCR Network in June 2009, we have offered a weekly program for TheCR Network members. Some include guest speakers with a specific expertise; others are presented by members of TheCR Network themselves. All are valuable and we have organized these past events based on the eight competencies from The Community Maturity Model.  Below are the list of programs we have run since November 2012.  Here is the list of upcoming program events.

To attend our weekly programs or access the reports from these past roundtable calls Join TheCR Network today!

Call Library Categories

Select a category below to view a list of prior Community Roundtable Calls pertaining to that category.

Community Management

Guided Training – External Community Fundamentals

April 3, 2017 | 10am ET

TheCR Network

Guided Training: Internal Community Fundamentals

April 3, 2017 | 1pm ET

TheCR Network

Internal Communities Cohort Planning

March 22, 2017

Member-Led

Community Management Best Practices – Designing An Editorial Calendar

February 22, 2017 | 1pm ET

Georgina Cannie

Online

Employee Adoption & Engagement In External Communities

February 8, 2017 | 11am ET

Members

TheCR Network

Defending Your Platform from Change

February 1, 2017

Member-Led

5 (Or More!) Ways Community Managers Can Jumpstart Innovation With Learning & Development Peers

December 6, 2016

Member-Led

TheCR Connect 2016: Community Takes Center Stage

October 26, 2016

A 2-day workshop exclusive to members of TheCR Network.

Boston, MA

Becoming a Community Ninja: 5 Secrets of Community Black Ops

September 16, 2016

TheCR co-founder Rachel Happe

Navigating Current Events And Social Crises In Your Community

August 9, 2016

Member-Led

How To Help Your Members Ask Questions That Get Great Answers

June 16, 2016

Jeff Merrell (Northwestern University)

Encouraging Engagement In Communities Of Practice

June 2, 2016

TheCR Champion Peter Staal

Community Preparedness: Everything You Need To Know To Handle A Crisis

April 12, 2016

Jenn Pedde - Manager of Oprah Winfrey's online communities at Emoderation

JiveWorld16

March 14, 2016 | 8am

Rachel Happe

Las Vegas, NV

TheCR Network Best Practices Webinar – Training a New Community Manager

March 2, 2016 | 3pm ET

Hillary Boucher

TheCR Network Best Practices Webinar – Community Platform Migration

February 3, 2016 | 3pm ET

Hillary Boucher

Online

TheCR Connect West – A Workshop for Community Professionals

January 28, 2016 | 1pm - 10pm

CA Technologies, Santa Clara, CA

SocialMedia.org’s Brands‑Only Summit

January 25, 2016 | 10am

Rachel Happe

Orlando, FL

CMAD panel on The Future of Communities

January 25, 2016 | 7am EST

Rachel Happe and Harold Kip

Online

A Look Inside TheCR Network + Best Practices for New Member Welcome Programs

December 2, 2015 | 3pm ET

Hillary Boucher

http://www.communityroundtable.com/thecr-events/thecr-network-december/

Letting Go of the Reins: Bringing a New Hire into your Community

November 17, 2015

Member Roundtable

Feverbee Sprint: Tactical Psychology

November 11, 2015 | 9:00AM

Rachel Happe

San Francisco

Community Careers & Compensation 2015: Member Preview

November 9, 2015

Rachel Happe & Ted McEnroe (TheCR)

A Look Inside TheCR Network

November 4, 2015 | 3pm ET

Hillary Boucher

http://www.communityroundtable.com/?p=19899

Getting the New Member Experience Right: Lessons from Autodesk

October 27, 2015

Camila Lemos (Autodesk)

Higher Logic Super Forum

October 21, 2015 | 9:00AM

Rachel Happe

The Crystal Gateway Marriott, Arlington, VA

TheCR Connect: A Workshop for Community Professionals

October 1, 2015 | 8:00AM

Akamai Headquarters - Cambridge, MA

How to Maximize the Impact of Small Teams

September 29, 2015

Member Roundtable

Inbound 2015

September 8, 2015 | 9:00AM

Rachel Happe

Boston, MA

TheCR Live – West!

June 3, 2015 | 5:00pm

Catina - 580 Sutter Street San Francisco, CA 94102

LiNC 2015

June 2, 2015

San Francisco, CA

TheCR Live – East!

May 28, 2015 | 5:30PM

The Barking Crab

Risk Management & Crafting Engagement: How to Architect Social Media Success for Your Organization

May 26, 2015

Jack Ashman (Adobe)

AMA with Minecraft Forum’s Community Manager

May 6, 2015

Tommy Carpenter (Minecraft Forum)

Going Global: Launching and Engaging Multi-Lingual Communities

December 17, 2014

Alban Rampon (ARM)

Using Community Management to Drive Engagement in Higher Ed

December 3, 2014 | 1:00 pm ET

Mike Mathews, CIO at Oral Roberts University and Rachel Happe, Founder and Principal at The Community Roundtable

http://marketing.enterprisehive.com/acton/fs/blocks/showLandingPage/a/10722/p/p-0027/t/page/fm/0

Gilbane Conference

December 2, 2014

Jim Storer

Boston, MA - Boston Renaissance Waterfront Hotel

Community Manager Spotlight: AMA with Becky Scott, Sr. Community Engagement Manager at iTalent

December 2, 2014 | 2pm ET

Jim Storer, The Community Roundtable and Becky Scott, iTalent

http://www.communityroundtable.com/thecr-events/ama-with-becky-scott-sr-community-engagement-manager-at-italent

Free Webinar: Deep Dive into the Community Manager Role

November 18, 2014 | 1pm ET

Rachel Happe, The Community Roundtable & Jive Software

https://info.jivesoftware.com/Jive_Community_Salary_Survey_Webinar.html

Member Preview: Community Manager Salary Survey

November 13, 2014

Maggie Tunning (TheCR)

AMA with Patrick Hellen, Community Manager for CloudLock, Inc

October 29, 2014 | 2pm ET

Jim Storer and Patrick Hellen

FeverBee – Community SPRINT

October 29, 2014 | All Day

Rachel Happe

San Francisco, CA - Terra Gallery

JiveWorld 2014

October 21, 2014 | All Day

Rachel Happe

The Cosmopolitan of Las Vegas

Community Manager Breakfast – Austin, TX

September 4, 2014 | 8am - 9:30am

Galaxy Cafe, Austin, TX

Community Manager Breakfast – Austin, TX

August 7, 2014 | 8am - 9:30am

Galaxy Cafe, Austin, TX

Community Manager Spotlight Webinar: AMA with Hillary Boucher

July 22, 2014 | 1:00PM

Hillary Boucher, Community Manager at The Community Roundtable

Community Manager Breakfast – Austin, TX

July 3, 2014 | 8am - 9:30am

Galaxy Cafe, Austin, TX

Skill Builder: User-Centered Design for Community Managers

June 10, 2014

Dr. Davis Travis (User Focus)

Applying the Community Maturity Model for Internal Consulting

June 5, 2014

Alex Blanton (Microsoft)

Webinar: Community Manager Spotlight with Ian White

June 3, 2014 | 2pm ET

Jim Storer, The Community Roundtable and Ian White, Rackspace

Community Management & Internal Staff Roles

May 30, 2014

Jamie Notter & Maddie Grant

Lithium Linc

May 20, 2014

The Fairmont, San Francisco, CA

Maturing Your Community: Adventures in Coaching the C-Suite

May 20, 2014

Kirsten Laaspere (Fidelity) & Laurie Covington (Homesteaders)

Zero to Pilot: 3 Community Quick Cases

May 14, 2014

Eileen Foran (Limelight) &Maria Ogneva (Sidecar)

Collective 2014

May 12, 2014

Orlando, FL

J. Boye Philadelphia 14 Web & Intranet Conference

May 6, 2014

Philadelphia, PA

Webinar: Community Manager Spotlight with Maggie McGary

April 30, 2014 | 1pm

Jim Storer, The Community Roundtable and Maggie McGary, AOTA

http://www.communityroundtable.com/forms/register-thecr-community-manager-spotlight-webinar/

How to Use Design Thinking to Approach Complex Problems Facing Your Community Program

April 29, 2014

Erin Liman

TheCR Live: Happy Hour & Anniversary Celebration

April 15, 2014 | 5:30-8:30pm EDT

The Summer Shack - Cambridge, MA

TheCRLive Austin April Breakfast

April 3, 2014 | 8:00 AM to 9:30 AM

Galaxy Café on West Lynn

Birds on a Wire: Engagement Strategies for B2B Partner & Customer Communities

March 28, 2014

David Scuito (RSA)

Webinar: Community Manager Spotlight with Heather Ausmus

March 26, 2014 | 2pm EDT

Jim Storer, The Community Roundtable and Heather Ausmus, Johnson Controls Building Efficiency

Webinar

Plan Language Crash Course: Tips for Communicating More Effectively

March 18, 2014

Erin Winker (Aetna)

Creating a Mentoring Program: Guidelines from A-Z

March 5, 2014

Laura Brook (Financial Planners Association)

Webinar: Community Manager Spotlight with J.J. Lovett

February 27, 2014 | 1pm EST

Jim Storer, The Community Roundtable and J.J. Lovett, CA Technologies

Webinar

Beyond Buzzwords: How to Truly Leverage Crowdsourcing & Collaboration

February 19, 2014

Julie Wittes Schlack (Communispace)

TheCR Live Atlanta

February 11, 2014 | 6pm - 8pm

The Atlanta Wine School & Vino Venue 4478 Chamblee Dunwoody Road Atlanta, GA 30338

Measuring the Success of Community Managers

February 11, 2014

Member-led

Enterprise 2.0 Summit

February 10, 2014

ESCP Europe - Paris Campus, France

TheCR Austin February Breakfast

February 6, 2014 | 8:00am-9:30am

Galaxy Cafe 1000 W Lynn St Austin, TX 78703

2014 State of Community Management: Survey Preview & Workshop

February 6, 2014

Maggie Tunning (TheCR)

Removing the One-Way Mirror: Transparency & Engagement in Social Business

February 4, 2014

Webinar: Community Manager Spotlight with Chris Catania

January 29, 2014 | 2pm ET

Jim Storer, The Community Roundtable and Chris Catania, Walgreens

Community Managers as Internal Consultants: 20 Questions with Vedrana Madiah (Marsh)

January 28, 2014

Vedrana Madiah (Marsh)

IBM Connect 2014 — Energizing Life’s Work

January 26, 2014

Orlando, FL

2014 State of Community Management Research Kick-Off

January 15, 2014

Rachel Happe (TheCR)

TheCR Live Atlanta

January 14, 2014 | 6pm - 8pm

The Atlanta Wine School & Vino Venue 4478 Chamblee Dunwoody Road Atlanta, GA 30338

Beyond Points & Badges: How Gamification Can Drive Business Objectives in Your Community (& how to prove it!)

December 18, 2013

Ted Hopton & Tracy Maurer (UBM)

TheCR Live Atlanta

December 10, 2013 | 6pm - 8pm

The Atlanta Wine School & Vino Venue

Collaborative Solutions: Tackling the Engagement Challenge in Product Communities

December 10, 2013

member-led

TheCR Summit: Hacking Culture

November 20, 2013 | 9am-5pm ET

SAP - Newtown Square, PA

TheCR Live Austin November Breakfast

November 7, 2013 | 8:00 AM to 9:30 AM CT

Galaxy Café, Austin, TX

Community Managers as Internal Consultants

November 6, 2013

Rachel Happe (TheCR)

Take it Live! Creating Quality, Real-Time Content for Your Community

September 24, 2013

Sarah Millar (Rogers)

How to Measure the Success of Community Managers

August 28, 2013

Member-led

Summer Book Club – The Power of Habit

July 16, 2013

Avoiding Community Manager Burnout – Delving into the Dark Side of Community Management

June 20, 2013

Maria Ogneva

Developing a Community Advocacy Program

May 28, 2013

Member Preview: 2013 State of Community Management Results

May 22, 2013

Rachel Happe

Marsh Case Study: A 2 Year Journey of Internal Community Adoption & Engagement

May 16, 2013

Wendy Lamin and Vedrana Madriah

Turning Brand Haters into Brand Advocates: Building a Conflict Resilient Community

April 24, 2013

Jason Dykstra - Conflict Management Specialist

Buzzing Communities: How to Build Bigger, Better & More Active Online Communities

January 29, 2013

Richard Millington, Feverbee

Identifying the Unique Challenges of Global Community

January 24, 2013

TheCR Network Members

2013 State of Community Management (SOCM) Kick-Off

January 22, 2013

Rachel Happe, The Community Roundtable

Fireside Chat with Jeremiah Owyang

January 9, 2013

Jeremiah Owyang, The Altimeter Group

Content & Programming

Strategic Internal Communications for Health Care

April 19, 2017 | 9am ET

Hillary Boucher

Chicago, IL

Community Management Best Practices – Designing An Editorial Calendar

February 22, 2017 | 1pm ET

Georgina Cannie

Online

Employee Adoption & Engagement In External Communities

February 8, 2017 | 11am ET

Members

TheCR Network

Using a “Just in Time” Approach to Accelerate a Support Community

February 1, 2017 | 1pm ET

J. J. Lovett, Director, Online Communities at CA Technologies

TheCR Network

TheCR Network Best Practices Webinar – Programming Planning

June 1, 2016 | 3pm ET

Hillary Boucher

How To Create A Win-Win With Influencer Marketing

May 3, 2016

Marshall Kirkpatrick (Co-founder of Little Bird)

Engagement Drivers: Down & Dirty Case Studies

March 9, 2016

Member-led

Launching for Success: Best Practices for Seeding New Communities with Content

April 28, 2015

Member panel: Marie Connelly (GHDOnline), Patrick Hellen (Cloudlock), Jerry Green (H&R Block), & Eileen Foran (Limelight)

Gilbane Conference

December 2, 2014

Jim Storer

Boston, MA - Boston Renaissance Waterfront Hotel

10 Content Curation Techniques for Your Online Community

October 16, 2014

Ed Barrett (Global Business Travel Association)

Undeniable Story: The Science and Intuition of Community Engagement

September 11, 2014

Michael Margolis (Get Storied)

J. Boye Philadelphia 14 Web & Intranet Conference

May 6, 2014

Philadelphia, PA

Webinar: Community Manager Spotlight with J.J. Lovett

February 27, 2014 | 1pm EST

Jim Storer, The Community Roundtable and J.J. Lovett, CA Technologies

Webinar

Enterprise 2.0 Summit

February 10, 2014

ESCP Europe - Paris Campus, France

IBM Connect 2014 — Energizing Life’s Work

January 26, 2014

Orlando, FL

TheCR Live Atlanta

December 10, 2013 | 6pm - 8pm

The Atlanta Wine School & Vino Venue

Unlocking the Story: Using Smart Content Strategy to Help Your Community Find the Key

December 4, 2013

Keri Maijala

TheCR Summit: Hacking Culture

November 20, 2013 | 9am-5pm ET

SAP - Newtown Square, PA

Case Study: SAP’s Social Reputation Program

November 12, 2013

Jason Cao

TheCR Live Austin November Breakfast

November 7, 2013 | 8:00 AM to 9:30 AM CT

Galaxy Café, Austin, TX

Peer Review: Make TheCR Content Work for You

October 23, 2013

Hillary Boucher & Maggie Tunning (TheCR)

Take it Live! Creating Quality, Real-Time Content for Your Community

September 24, 2013

Sarah Millar (Rogers)

How to Craft Video Narratives Your Audience Will Actually Want to Watch

December 13, 2012

Monica McCarthy - Show & Tell Stories

Culture

How Shepley Bulfinch Prepared for a Successful Internal Community Launch

September 20, 2016

Jim Martin - CIO at Shepley & Bulfinch

TheCR Live – Austin: Member’s Only Lunch

April 29, 2016 | 11:30am

Banger's Sausage House & Beer Garden 79 Rainey St, Austin, TX 78701

TheCR Connect West – A Workshop for Community Professionals

January 28, 2016 | 1pm - 10pm

CA Technologies, Santa Clara, CA

Peer to Peer Coaching: How Social Learning Builds a Thriving Workplace Community

October 13, 2015

Phil LeNir (Coaching Ourselves)

The Inextricable Link Between Community & Learning

May 19, 2015

Jeff Merrell & Keeley Sorokti (Master of Science in Learning & Organizational Change at Northwestern University)

J. Boye Making It Work Conference

May 7, 2015 | 1:00PM

Rachel Happe

Philadelphia, PA

How to Cultivate Collaboration in Your Organization

April 15, 2015

Michael Sampson (Making Collaboration Work)

When Millennials Take Over: Preparing for the Ridiculously Optimistic Future of Business

March 24, 2015 | 2:00PM EDT

Maddie Grant

Community Manager Spotlight Webinar: AMA with Hillary Boucher

July 22, 2014 | 1:00PM

Hillary Boucher, Community Manager at The Community Roundtable

Applying the Community Maturity Model for Internal Consulting

June 5, 2014

Alex Blanton (Microsoft)

Community Management & Internal Staff Roles

May 30, 2014

Jamie Notter & Maddie Grant

Collective 2014

May 12, 2014

Orlando, FL

Hooked: How to Build Habit Forming Communities

May 6, 2014

Nir Eyal

Webinar: Community Manager Spotlight with Maggie McGary

April 30, 2014 | 1pm

Jim Storer, The Community Roundtable and Maggie McGary, AOTA

http://www.communityroundtable.com/forms/register-thecr-community-manager-spotlight-webinar/

Emerging Enterprise Tech and the Shift to Social Ecologies

April 22, 2014

Dion Hinchcliffe

TheCR Live: Happy Hour & Anniversary Celebration

April 15, 2014 | 5:30-8:30pm EDT

The Summer Shack - Cambridge, MA

TheCRLive Austin April Breakfast

April 3, 2014 | 8:00 AM to 9:30 AM

Galaxy Café on West Lynn

How to Find Community & Social Talent Using an Assessment Model

April 2, 2014

Richard Binhammer

Enterprise 2.0 Summit

February 10, 2014

ESCP Europe - Paris Campus, France

TheCR Austin February Breakfast

February 6, 2014 | 8:00am-9:30am

Galaxy Cafe 1000 W Lynn St Austin, TX 78703

Webinar: Community Manager Spotlight with Chris Catania

January 29, 2014 | 2pm ET

Jim Storer, The Community Roundtable and Chris Catania, Walgreens

TheCR Live Atlanta

December 10, 2013 | 6pm - 8pm

The Atlanta Wine School & Vino Venue

TheCR Summit: Hacking Culture

November 20, 2013 | 9am-5pm ET

SAP - Newtown Square, PA

TheCR Live Austin November Breakfast

November 7, 2013 | 8:00 AM to 9:30 AM CT

Galaxy Café, Austin, TX

Summer Book Club: The Power of Habit

July 16, 2013

Member-led

UBM Case Study – Social Executive Research details for members

June 12, 2013

Ted Hopton, UBM

Member Preview: 2013 State of Community Management Results

May 22, 2013

Rachel Happe

Marsh Case Study: A 2 Year Journey of Internal Community Adoption & Engagement

May 16, 2013

Wendy Lamin and Vedrana Madriah

11 Rules for Creating Value in the #SocialEra

November 29, 2012

Nilofer Merchant - Harvard Business Review

Leadership

The Future of Learning Summit

February 15, 2017 | 1pm ET

Hillary Boucher and Rachel Happe

Online

TheCR Connect West – A Workshop for Community Professionals

January 28, 2016 | 1pm - 10pm

CA Technologies, Santa Clara, CA

6 Steps to Your Community Advocacy Success

December 1, 2015

Mark Finnern

Peer to Peer Coaching: How Social Learning Builds a Thriving Workplace Community

October 13, 2015

Phil LeNir (Coaching Ourselves)

“Socializing” Your Executives: Practical Strategies for Getting Execs Onboard with Community

September 24, 2015

Ted McEnroe (TheCR) & Jennifer Honig (Techstra Solutions)

BIF 2015

September 16, 2015 | 8:00am

Providence, RI

How do Leaders Change Their Business Models to Partner with the Crowd?

April 23, 2015

Jeremiah Owyang (Crowd Companies)

Building an Employee Advocacy Program

February 10, 2015

Liz Bullock (Social Arts & Science Institute), Leila Dunning (Autodesk), Nick Popio (BCBS of NC)

Unlocking the Executive Perspective on Success & Measurement

February 4, 2015

Jennifer Honig (Techstra Solutions)

Webinar: Community Manager Spotlight with Ian White

June 3, 2014 | 2pm ET

Jim Storer, The Community Roundtable and Ian White, Rackspace

Maturing Your Community: Adventures in Coaching the C-Suite

May 20, 2014

Kirsten Laaspere (Fidelity) & Laurie Covington (Homesteaders)

Collective 2014

May 12, 2014

Orlando, FL

J. Boye Philadelphia 14 Web & Intranet Conference

May 6, 2014

Philadelphia, PA

How to Hire a Community Manager or Social Media Agent

April 9, 2014

Member-led

TheCR Network Alumni Series: Claire Flanagan

February 25, 2014

Enterprise 2.0 Summit

February 10, 2014

ESCP Europe - Paris Campus, France

IBM Connect 2014 — Energizing Life’s Work

January 26, 2014

Orlando, FL

5 Ways to Manage Up in a Networked World

January 22, 2014

Euan Semple & Rachel Happe

TheCR Live Atlanta

December 10, 2013 | 6pm - 8pm

The Atlanta Wine School & Vino Venue

Exciting Your Executives About Online Community And Help It Deliver More Value

September 10, 2013

Vanessa DimMauro (Leaders Network)

UBM Case Study – Social Executive Research details for members

June 12, 2013

Ted Hopton, UBM

Member Preview: 2013 State of Community Management Results

May 22, 2013

Rachel Happe

5 Elements of Genius Branding for Community Leaders

April 9, 2013

Laura Garnett

Metrics & Measurement

Community ROI Workshop

April 14, 2017

TheCR

TheCR Network

Microsoft Worldwide Communities: Community Health Index And The Power Of Analytics

November 29, 2016

Maria Conceição (Community Director at Microsoft)

INBOUND 2016

November 8, 2016

Rachel Happe (TheCR) and other leaders in marketing, sales, and business.

Boston, MA

How to Calculate the ROI of Online Communities with Rich Millington

October 13, 2016

Rich Millington of Feverbee

Lithium + The Community Roundtable Roadshow – NYC

October 6, 2016 | 8:45am – 1:30pm

Rachel Happe (TheCR) and other top community experts and thought-leaders

New York, NY

Lithium + The Community Roundtable Roadshow – Washington, DC

October 5, 2016 | 8:45am – 1:30pm

Rachel Happe (TheCR) and other top community experts and thought-leaders

Washington, DC

Lithium + The Community Roundtable Roadshow – Chicago

October 4, 2016 | 8:45am-1:30pm

Rachel Happe (TheCR) and other top community experts and thought-leaders

Chicago, IL

SIM Boston Technology Leadership Summit

September 29, 2016

Rachel Happe (TheCR) and other leaders in the IT and Technology industry

Boston, MA

A Community ROI Model We Can All Love

March 30, 2016

Rachel Happe - TheCR’s principal and founder

J. Boye Making It Work Conference

May 7, 2015 | 1:00PM

Rachel Happe

Philadelphia, PA

Measurement and Benchmarking to Re-energize Your Community Plan

April 2, 2015

Rachel Happe (TheCR)

Unlocking the Executive Perspective on Success & Measurement

February 4, 2015

Jennifer Honig (Techstra Solutions)

Learning About Appreciative Inquiry: Better Data, Better Decisions

November 20, 2014

Shelly Alcorn, CAE (Alcorn Associates Management Consulting)

Data Visualization: Using Data to Drive Decision Making & Tell the Story of Your Community

November 12, 2014

Tracy Fitzgerald (Tableau)

Assessing and Measuring the Effect of Emergent Technologies

September 30, 2014

Professor Ari Lightman (Carnegie Mellon University)

J. Boye Philadelphia 14 Web & Intranet Conference

May 6, 2014

Philadelphia, PA

Measuring the Success of Community Managers

February 11, 2014

Member-led

Enterprise 2.0 Summit

February 10, 2014

ESCP Europe - Paris Campus, France

2014 State of Community Management Research Kick-Off

January 15, 2014

Rachel Happe (TheCR)

Skill Building: Smart Data Visualization

October 29, 2013

Stephanie Evergreen (Evergreen Evaluation)

Community Maturity Assessment Working Group: Session 3

October 1, 2013

member-led

Community Maturity Assesment Working Group

September 17, 2013

member-led

How to Measure the Success of Community Managers

August 28, 2013

Member-led

Community Maturity Assessment Working Group

August 27, 2013

Member-led

TheCR Network Members Share: Facebook Data Collection Strategies

June 27, 2013

Gene Begin(Babson College), Jeff Esposito (Vistaprint), and Stacy Vick (OnStar & Navy via Campbell Ewald)

UBM Case Study – Social Executive Research details for members

June 12, 2013

Ted Hopton, UBM

Member Preview: 2013 State of Community Management Results

May 22, 2013

Rachel Happe

Digital Marketing Analytics

May 9, 2013

Chuck Hemann, WCG

A Networked Take on Social Influence

November 14, 2012

Gilad Lotan - Social Flow

Policies and Governance

Governance And Moderation Approaches To Politics In Online Communities

February 15, 2017

Member-Led

Governance Matters: Steering A Community From Hostile To Helpful

April 21, 2016

Jillian Bejtlich and Jerry Green from H&R Block's community

How to Herd Cats (Or How Aetna Conducts Annual Social Audits & Training to Ensure Compliance)

October 28, 2014

Tara Autrey (Aetna)

Enterprise 2.0 Summit

February 10, 2014

ESCP Europe - Paris Campus, France

FTC Refresher & Update Session

October 10, 2013

Mari Ann Snow (SophiaThink Consulting) & Brian Lamoureux (PLDW)

Member Preview: 2013 State of Community Management Results

May 22, 2013

Rachel Happe

Compliance & Governance: The Competitive Advantage for Your Organization

February 13, 2013

Joe Shepley, Doculabs

Strategy

Finding The Hidden Value Of Any Community With Conversation Research

March 28, 2017

Jason Falls - Founder & Partner at Conversation Research Institute

Research For Community Smarties: An Intro To The State Of Community Management

January 19, 2017

Ted McEnroe (Director of Research & Training for TheCR)

Know Your Audience – Designing An Editorial Calendar For Your Community Ecosystem

January 11, 2017

Georgina Cannie, Community Strategist for The Community Roundtable

Roadmap & Goal Setting For 2017

January 5, 2017

Member-Led

Roadmap & Goal-Setting December 2016

December 14, 2016

Member-Led

Leading Digital Transformation Webinar

December 7, 2016 | 1-2pmEST

Rachel Happe (Part of the Hub & Spoke Series by velocityHUB)

Re-engaging Super Users: Bring Your Community Back From The Edge Of Disinterest

October 18, 2016

Jake McKee (CEO & Lead Strategist for Community5)

Dollars from Sense: How Crowdsourcing Innovation Creates Business Value

October 5, 2016

TheCR Network Champion Jennifer Honig

Roadmap & Goal Setting For Fall 2016

September 8, 2016

Member Collaborative

State Of Community Management 2016 Workshop

June 7, 2016

Members Only Working Group Session

Highlights from The State of Community Management 2016

May 25, 2016 | 2:00PM

Rachel Happe, Co-founder and Principal of The Community Roundtable and Ted McEnroe, TheCR’s Director of Research

http://resources.higherlogic.com/the-state-of-community-management-report-2016-webinar

State Of Community Management 2016 Findings: Members Only Release

May 17, 2016

TheCR's Research Team

KA Connect 2016

May 10, 2016 | 8am

Rachel Happe

San Francisco, CA

Best Practices For Community Design That Shines

April 5, 2016

eConverse

Grow Your Community Through Better Email Habits

February 24, 2016

Chris Cichon (Creative & Digital Marketer at Boomerang)

The Critical Link Between Community & Customer Experience

February 17, 2016

Jeannie Walters (CEO and Founder of 360Connext) and Annette Franz (Director, Customer Outcomes at Fidelity Investments)

TheCR Connect West – A Workshop for Community Professionals

January 28, 2016 | 1pm - 10pm

CA Technologies, Santa Clara, CA

Agile Practices for Community Leaders

January 26, 2016

Roland Smart (VP of Social & Community Marketing at Oracle)

The Benefits of Community Benchmarking – A Webinar with Rachel Happe

December 3, 2015 | 3pm ET

Rachel Happe

http://www.communityroundtable.com/register-for-the-community-benchmark-webinar/

10 Fundamentals That Transcend All Community Use Cases

October 8, 2015

Lisa Bidder (Lithium Technologies)

How to Maximize the Impact of Small Teams

September 29, 2015

Member Roundtable

State of Community Management 2015 Research Insights

May 27, 2015

Rachel Happe & Maggie Tunning (TheCR)

Risk Management & Crafting Engagement: How to Architect Social Media Success for Your Organization

May 26, 2015

Jack Ashman (Adobe)

J. Boye Making It Work Conference

May 7, 2015 | 1:00PM

Rachel Happe

Philadelphia, PA

SHIFT: A Conversation with Haydn Shaughnessy about the New Economy and the Role of Communities

April 29, 2015

Haydn Shaughnessy

Roadmap to Success with Collaboration Tools and Approaches

March 18, 2015 | 4:00PM EDT

Special guest: Michael Sampson

(Book Club) Business Model Generation: A Handbook for Visionaries, Game Changers, and Challengers

February 24, 2015

Renee Hopkins (Business Innovation Factory)

2015 Summit on Customer Engagement

February 23, 2015 | 9:00am

Rachel Happe

Sofitel Hotel, Redwood City, CA

The Future of the Social Intranet

February 19, 2015

Jerry Canaday (Mastercard)

Connecting Community and Business Model Innovation

January 21, 2015

Renee Hopkins (Business Innovation Factory)

State of Community Management Member Research Team

January 16, 2015

Maggie Tunning (TheCR)

Honest Signals that Drive Innovation & Collaboration

January 14, 2015

Peter Gloor (MIT)

Community Planning for 2015

January 8, 2015

Member-led

Helping Organizations Evolve: Exploring Digital Workplace Research

December 18, 2014

Jane McConnell (NetStrategy JMC)

Beyond Engagement: Moving Businesses and Creating Movements

November 7, 2014

Maria Ogneva (Sidecar)

Assessing and Measuring the Effect of Emergent Technologies

September 30, 2014

Professor Ari Lightman (Carnegie Mellon University)

Barclaycard Ring: A Business Model Innovation & Community Case Study

September 25, 2014

Jennifer Hitchins (Barclaycard Ring) & Renee Hopkins (Business Innovation Factory)

A Tale of Community, Intranet Integration and the $599K Pot of Gold at the End of the Rainbow: An EMC Case Study

September 16, 2014

Michelle Lavoie (EMC)

Building a 30,000-User Enterprise Social Network

June 25, 2014

Jeff Ross (Humana)

Skill Builder: User-Centered Design for Community Managers

June 10, 2014

Dr. Davis Travis (User Focus)

Zero to Pilot: 3 Community Quick Cases

May 14, 2014

Eileen Foran (Limelight) &Maria Ogneva (Sidecar)

J. Boye Philadelphia 14 Web & Intranet Conference

May 6, 2014

Philadelphia, PA

Hooked: How to Build Habit Forming Communities

May 6, 2014

Nir Eyal

Member Exclusive: State of Community Management 2014 Research

April 30, 2014

Rachel Happe & Maggie Tunning (TheCR)

How to Use Design Thinking to Approach Complex Problems Facing Your Community Program

April 29, 2014

Erin Liman

Working Group: Community Maturity Assessment Workshop

March 19, 2014

Maggie Tunning (TheCR)

Enterprise 2.0 Summit

February 10, 2014

ESCP Europe - Paris Campus, France

Removing the One-Way Mirror: Transparency & Engagement in Social Business

February 4, 2014

5 Ways to Manage Up in a Networked World

January 22, 2014

Euan Semple & Rachel Happe

Six Social Business Trends for 2014

January 8, 2014

Scott Hebner, VP of Social Business (IBM)

TheCR Live Atlanta

December 10, 2013 | 6pm - 8pm

The Atlanta Wine School & Vino Venue

State of Community Management 2013

November 21, 2013

Rachel Happe & Maggie Tunning (TheCR)

TheCR Summit: Hacking Culture

November 20, 2013 | 9am-5pm ET

SAP - Newtown Square, PA

The State of Community in the Association Space

October 16, 2013

Maddie Grant

Complexity and Culture: Understanding & Visioning a New Way of Working

October 2, 2013

Harold Jarche

Planning Your Community Budget

September 18, 2013

Member-led

Community Maturity Assesment Working Group

September 17, 2013

member-led

Welcome to The Collaborative Community; Communities Must Rise to the Occasion

September 4, 2013 | 1pm PT | 4pm ET

Jeremiah Owyang (Altimeter)

Community Maturity Assessment Working Group

August 27, 2013

Member-led

Summer Book Club: Resiliance

August 21, 2013

Avoiding Community Manager Burnout – Delving into the Dark Side of Community Management

June 20, 2013

Maria Ogneva

Developing a Community Advocacy Program

May 28, 2013

Member Preview: 2013 State of Community Management Results

May 22, 2013

Rachel Happe

Marsh Case Study: A 2 Year Journey of Internal Community Adoption & Engagement

May 16, 2013

Wendy Lamin and Vedrana Madriah

Engaging Millenials: An Intel Case Study

April 3, 2013

Ekaterina Walter, Intel

Exploring The Dancefloor Theory Engagement Model

March 19, 2013

Kevin Prentiss, Red Rover & Vedrana Madiah, Marsh

Peer Review: Community Value Model (Social Support Working Group)

March 13, 2013

Bill Johnston & Brian Kling, Autodesk

Crowdstorm: Organizing Communities to Find & Evaluate Ideas

March 5, 2013

Shaun Abrahamson, Mutopo

How Gamification Can Help Grow Community Adoption & Engagement

February 28, 2013

Sam Creek, CA Tecnologies & Chris Lynch, Badgeville

Super Users & Top Contributors: Keeping the Balance

February 20, 2013

TheCR Network Members

Social Marketers Working Group

February 6, 2013

TheCR Network Members

Buzzing Communities: How to Build Bigger, Better & More Active Online Communities

January 29, 2013

Richard Millington, Feverbee

Identifying the Unique Challenges of Global Community

January 24, 2013

TheCR Network Members

2013 State of Community Management (SOCM) Kick-Off

January 22, 2013

Rachel Happe, The Community Roundtable

Social Support Working Group

January 15, 2013

TheCR Network Members

Fireside Chat with Jeremiah Owyang

January 9, 2013

Jeremiah Owyang, The Altimeter Group

11 Rules for Creating Value in the #SocialEra

November 29, 2012

Nilofer Merchant - Harvard Business Review

Tools

Dear Platform Vendors: 10 Things Community Managers Need From You

June 30, 2016

Member Led

Case Study: Using The Work-Out-Loud Framework To Measure Adoption & Engagement

June 29, 2016

Shepley Bulfinch, a 140+ year old Architecture firm, shares how they use TheCR’s Work-Out-Loud Framework to measure adoption and engagement.

Exploring Jive From The Practitioner Perspective

March 2, 2016

Member-led

Facebook For Work: Workin’ Hard Or Hardly Workin’

February 11, 2016

Carrie Young (Principal and Owner of Talk Social to Me)

Risk Management & Crafting Engagement: How to Architect Social Media Success for Your Organization

May 26, 2015

Jack Ashman (Adobe)

The Future of the Social Intranet

February 19, 2015

Jerry Canaday (Mastercard)

Salesforce Dot Com Community: Practitioner Demo & Discussion

November 14, 2014

Patrick Hellen (CloudLock)

Data Visualization: Using Data to Drive Decision Making & Tell the Story of Your Community

November 12, 2014

Tracy Fitzgerald (Tableau)

TheCR Network Lithium (Virtual) Meet & Greet

October 23, 2014

Member-led

JiveWorld 2014

October 21, 2014 | All Day

Rachel Happe

The Cosmopolitan of Las Vegas

Zero to Pilot: 3 Community Quick Cases

May 14, 2014

Eileen Foran (Limelight) &Maria Ogneva (Sidecar)

J. Boye Philadelphia 14 Web & Intranet Conference

May 6, 2014

Philadelphia, PA

Emerging Enterprise Tech and the Shift to Social Ecologies

April 22, 2014

Dion Hinchcliffe

Webinar: Community Manager Spotlight with J.J. Lovett

February 27, 2014 | 1pm EST

Jim Storer, The Community Roundtable and J.J. Lovett, CA Technologies

Webinar

Enterprise 2.0 Summit

February 10, 2014

ESCP Europe - Paris Campus, France

IBM Connect 2014 — Energizing Life’s Work

January 26, 2014

Orlando, FL

TheCR Live Atlanta

December 10, 2013 | 6pm - 8pm

The Atlanta Wine School & Vino Venue

TheCR Summit: Hacking Culture

November 20, 2013 | 9am-5pm ET

SAP - Newtown Square, PA

Avoiding Community Manager Burnout – Delving into the Dark Side of Community Management

June 20, 2013

Maria Ogneva

A Deep Dive into Google+

March 26, 2013

Maddie Grant, Social Fish

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