We know community.

At TheCR, we collaborate with clients to develop proven, practical strategies for better engagement.
Clients rely on our models, research and networks to take their communities to the next level.

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Our clients are community, social media and social business leaders focused on
the challenges of making their organizations more human and collaborative.

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We live community and social business each and every day. You gain from our focus – check out our latest ideas.

Featured Video

Rachel Happe at the 2015 Higher Logic Super Forum

Rachel Happe, Founder and Co-Principal at the Community Roundtable, discusses the Quantified Community at the 2015 Higher Logic Super Forum.

In this talk, Rachel demystifies and simplifies the ROI equation for communities - boiling it down to a straightforward formula for calculating your community ROI.

Featured Research

The State of Community Management 2016

The SOCM 2016 provides a snapshot of the progress and changes in community management, based on research of more than 300 communities from organizations large and small, which span a range of use cases, sectors and industries.

Download your copy now.

Member Events

JiveWorld 2017 Member Lunch

May 2, 2017

Join us for a lively lunch with members attending JiveWorld 2017 at Todd English’s PUB!

Please RSVP so we can have a big enough table for everyone.

Hope to see you there!!

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External Cohort Discussion

May 10, 2017

external communityDo you work with external communities? Want to join calls with other practitioners working with similar use cases and tackling similar challenges and initiatives? This is the cohort discussion for you!

This cohort of external-facing community practitioners meets quarterly and rotates topics based on what is relevant and important to the group. How does it work? We need at least one member to volunteer a topic and bring some discussion questions. The conversation will build and evolve off of that topic.

Want to nominate a topic (or two?) Email Hillary and we’ll get it on the agenda!

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Public Events

JiveWorld 2017

May 1, 2017 | All Day

Rachel Happe

Las Vegas, NV

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KA Connect

May 2, 2017 | 8am

San Francisco, CA

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TheCR Blog

Community Jobs Round-Up 4/28/17

Every week we share a list of new community management and social media jobs – usually everything from community coordinators all the way up to director level positions (depends on what we can find each week). I also wanted to share some of my favorite community reads from this week: If you submitting for a Lithy, a TheCR Connect …

Do you have an award-worthy community program?

By Hillary Boucher, The Community Roundtable Seeing the work of hundreds of innovative and creative community professionals is one of the biggest perks of my job here at TheCR. Not a day goes by when I don't say, "Wow - that's awesome!" in response to something a member tells me. Last year we launched a recognition program to acknow…

Tips from H&R Block: How to Write a Winning Lithy

By Jillian Bejtlich, Community Strategist at TheCR For a long time Lithium user and community professional, there are few things as sweet as winning a Lithy. It feels like just yesterday I was standing shoulder to shoulder in an exuberant and well-dressed crowd of peers, excitedly clutching my glass of champagne, and reveling in the at…

Community Jobs Round-up – 04/14/17

Every week we share a list of new community management and social media jobs – usually everything from community coordinators all the way up to director level positions (depends on what we can find each week). This week as a special bonus posting we’re featuring an open role with TheCR team – a part-time Sales and Marketing Coord…

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Member Blog Posts

It’s Time to Flip the Social Media & Community ROI Equation on its Head

Bill Johnston suggests a different lens for Community ROI…

Is Middle Management the Enemy of Social Business

A recent article asked this question and highlighted middle manag…

Boba Fett and the Value of Community Hurdles

For the first time, everyone couldn’t just go to the toy store …

Three Reasons Why Executives Should Tweet For Themselves

A few weeks ago I read an article that stated “less than two pe…

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