We know community.

At TheCR, we collaborate with clients to develop proven, practical strategies for better communities.
Clients rely on our models, research and networks to take their communities to the next level.

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You’re in good company.

Our clients are community, social media and social business leaders focused on
the challenges of making their organizations more human and collaborative.

Where are you on your social journey?

No company is in exactly the same place with the same challenges when they come to us.
We have clients with a broad range of experiences and expertise. Explore the area that is right for you.

Start

Start

Are you overwhelmed with information on social and online communities but don’t understand how they can help your organization?

A testimonial should go here. Something like: The Community Roundtable is really great!

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Build

Build

Is your organization using a social or community approach and you are now faced with organizing, assessing and reporting on those efforts?

A testimonial should go here. Something like: The Community Roundtable is really great!

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Grow

Grow

Does your organization have active online communities that you suspect could be more productive but aren’t sure how to get there?

A testimonial should go here. Something like: The Community Roundtable is really great!

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Learn more about our expertise.

We live community and social business each and every day. You gain from our focus – check out our latest ideas.

Featured Video

Rachel Happe at the 2015 Higher Logic Super Forum

Rachel Happe, Founder and Co-Principal at the Community Roundtable, discusses the Quantified Community at the 2015 Higher Logic Super Forum.

In this talk, Rachel demystifies and simplifies the ROI equation for communities - boiling it down to a straightforward formula for calculating your community ROI.

Featured Research

The State of Community Management 2016

The SOCM 2016 provides a snapshot of the progress and changes in community management, based on research of more than 300 communities from organizations large and small, which span a range of use cases, sectors and industries.

Download your copy now.

Member Events

TheCR Connect 2016: Community Takes Center Stage

October 26, 2016

A 2-day workshop exclusive to members of TheCR Network.

Boston, MA

More Information

Public Events

TheCR Blog

View from the Top: Executive Perspectives on Community

By Rachel Happe, Co-Founder and Principal, The Community Roundtable. Our research shows that communities are becoming more strategic. C-level executives are often the ones approving budgets and receiving progress reports. This is fantastic progress of which all of us who work in the community space can be very proud. As communities…

Friday Roundup: How Do You Spend Your Time?

By Amy Turner, The Community Roundtable Explaining what you do as a Community Manager is never easy – and it turns out, it’s likely to change as your community matures. That’s right – not every community manager does the same thing, and all community manager roles evolve as their community does. (We can see you nodding along at…

Throwback Thursday: Community ROI & Benefits

By Amy Turner, The Community Roundtable After seeing so many wonderful pics of summer vacations from the 70s and 80s, and the weird and wacky hair styles they contain we just couldn't help ourselves. We are fully embracing the #ThrowbackThursday nostalgia here at The Community Roundtable with a series of weekly posts to share past…

Do community manager roles change as communities mature?

By Ted McEnroe, Director of Research and Training Explaining what you do as a Community Manager is never easy - and it turns out, it's likely to change as your community matures. That's right - not every community manager does the same thing, and all community manager roles evolve as their community does. (We can see you nodding along …

Our community is talking.

We are thankful for our super smart and supportive community.

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Member Blog Posts

It’s Time to Flip the Social Media & Community ROI Equation on its Head

Bill Johnston suggests a different lens for Community ROI…

Is Middle Management the Enemy of Social Business

A recent article asked this question and highlighted middle manag…

Boba Fett and the Value of Community Hurdles

For the first time, everyone couldn’t just go to the toy store …

Three Reasons Why Executives Should Tweet For Themselves

A few weeks ago I read an article that stated “less than two pe…

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