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At TheCR, we collaborate with clients to develop proven, practical strategies for better engagement.
Clients rely on our models, research and networks to take their communities to the next level.

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Our clients are community, social media and social business leaders focused on
the challenges of making their organizations more human and collaborative.

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We live community and social business each and every day. You gain from our focus – check out our latest ideas.

Featured Video

Rachel Happe at the 2015 Higher Logic Super Forum

Rachel Happe, Founder and Co-Principal at the Community Roundtable, discusses the Quantified Community at the 2015 Higher Logic Super Forum.

In this talk, Rachel demystifies and simplifies the ROI equation for communities - boiling it down to a straightforward formula for calculating your community ROI.

Featured Research

The State of Community Management 2016

The SOCM 2016 provides a snapshot of the progress and changes in community management, based on research of more than 300 communities from organizations large and small, which span a range of use cases, sectors and industries.

Download your copy now.

Member Events

Guided Training – External Community Fundamentals

April 3, 2017 | 10am ET

TheCR Network

TheCR Network will be offering External Community Fundamentals Training. The External Community Fundamentals training is a six-week virtual group training benefit for members of TheCR Network. Participants will progress through a module based training with peers in a facilitated private group inside TheCR Network. All participants will have access to modules, worksheets, discussions and a weekly office hours chat.

The training is scheduled to average around 1-2 hours a week and you will receive a certificate of completion upon finishing the course. This is a great opportunity to connect with fellow practitioners in a deeper learning experience.

As the course name – Community Fundamentals – hints, this course is meant to level set and create a common language across all community practitioners, as well as help newer community practitioners, ramp up. That said, we’ve had a number of experienced community managers complete the course and say they learned or were reminded of important community best practices.

 

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Public Events

Strategic Internal Communications for Health Care

April 19, 2017 | 9am ET

Hillary Boucher

Chicago, IL

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JiveWorld 2017

May 1, 2017 | All Day

Rachel Happe

Las Vegas, NV

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TheCR Blog

Friday Community Jobs Round-Up – 02/24/17

By Shannon Abram, The Community Roundtable Each Friday we compile a comprehensive list of the latest jobs across community management. Be sure to check back in each week to see the latest listings. Know of a great community opening that we've missed? Let us know and we'll add it to the list!   Employee Communicatio…

Tools for Community Management: Trello, Canva, Slack.

By Georgina Cannie, Community Manager, The Community Roundtable The recent Atlassian acquisition of Trello, got me thinking about some of my favorite community manager planning, design and communication tools. Turns out my top three go-to tools for community management were not designed specifically with community management work in m…

Community Jobs Roundup – 2/17/17

By Amy Turner, The Community Roundtable Each Friday we compile a comprehensive list of the latest jobs across community management. Be sure to check back in each week to see the latest listings. Know of a great community opening that we've missed? Let us know and we'll add it to the list! Community Strategist - Lithium - A…

Community Jobs Roundup – 2/10/17

By Amy Turner, The Community Roundtable Each Friday we compile a comprehensive list of the latest jobs across community management. Be sure to check back in each week to see the latest listings. Know of a great community opening that we've missed? Let us know and we'll add it to the list! Digital Content Manager - HomeSmar…

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Member Blog Posts

It’s Time to Flip the Social Media & Community ROI Equation on its Head

Bill Johnston suggests a different lens for Community ROI…

Is Middle Management the Enemy of Social Business

A recent article asked this question and highlighted middle manag…

Boba Fett and the Value of Community Hurdles

For the first time, everyone couldn’t just go to the toy store …

Three Reasons Why Executives Should Tweet For Themselves

A few weeks ago I read an article that stated “less than two pe…

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