We know community.

At TheCR, we collaborate with clients to develop proven, practical strategies for better engagement.
Clients rely on our models, research and networks to take their communities to the next level.

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You’re in good company.

Our clients are community, social media and social business leaders focused on
the challenges of making their organizations more human and collaborative.

Where are you on your social journey?

No company is in exactly the same place with the same challenges when they come to us.
We have clients with a broad range of experiences and expertise. Explore the area that is right for you.



Are you overwhelmed with information on social and online communities but don’t understand how they can help your organization?

A testimonial should go here. Something like: The Community Roundtable is really great!

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Is your organization using a social or community approach and you are now faced with organizing, assessing and reporting on those efforts?

A testimonial should go here. Something like: The Community Roundtable is really great!

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Does your organization have active online communities that you suspect could be more productive but aren’t sure how to get there?

A testimonial should go here. Something like: The Community Roundtable is really great!

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Learn more about our expertise.

We live community and social business each and every day. You gain from our focus – check out our latest ideas.

Featured Video

Rachel Happe at the 2015 Higher Logic Super Forum

Rachel Happe, Founder and Co-Principal at the Community Roundtable, discusses the Quantified Community at the 2015 Higher Logic Super Forum.

In this talk, Rachel demystifies and simplifies the ROI equation for communities - boiling it down to a straightforward formula for calculating your community ROI.

Featured Research

The State of Community Management 2016

The SOCM 2016 provides a snapshot of the progress and changes in community management, based on research of more than 300 communities from organizations large and small, which span a range of use cases, sectors and industries.

Download your copy now.

Member Events

Roadmap & Goal-Setting December 2016

December 14, 2016


Know Your Audience – Designing An Editorial Calendar For Your Community Ecosystem

January 11, 2017

Georgina Cannie, Community Strategist for The Community Roundtable

Public Events

Leading Digital Transformation Webinar

December 7, 2016 | 1-2pmEST

Rachel Happe (Part of the Hub & Spoke Series by velocityHUB)

More Information

TheCR Blog

Community Jobs Roundup – 12/02/16

By Amy Turner, The Community Roundtable Below is a list of community jobs we've collected over the past week, including a special opportunity to work with our team.  As a community management fellow at TheCR, you will spend time learning both community management and building relationships with our clients, giving you a deep understand…

TheCR Connect 2016 – By The Numbers Recap

By Shannon Abram, The Community Roundtable It's no secret we're sort of data nerds over here - I mean have you seen the SOCM lately? Here's something you might not know though - numbers aren't my favorite thing - but I've never met an infographic I didn't like. (Longtime readers might remember our brief infatuation with #infographicthu…

Giving Thanks for My Community – #thankitforward

By Shannon Abram, The Community Roundtable This year we're celebrating our fourth year of the #thankitforward tradition. You can read more about it here if you aren't familiar with the practice - but basically we want to encourage everyone to take a moment to specifically thank people in their lives who have made a positive difference…

Announcing The Community Roundtable Awards!

By Hillary Boucher, Director of Communities at The Community Roundtable This year another fun tradition was born at our annual event - TheCR Connect - our first presentation of The Community Roundtable Awards! The winners were announced at the live event, and now we are excited to share the news with everyone online. Why Awards? We…

Our community is talking.

We are thankful for our super smart and supportive community.

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Member Blog Posts

It’s Time to Flip the Social Media & Community ROI Equation on its Head

Bill Johnston suggests a different lens for Community ROI…

Is Middle Management the Enemy of Social Business

A recent article asked this question and highlighted middle manag…

Boba Fett and the Value of Community Hurdles

For the first time, everyone couldn’t just go to the toy store …

Three Reasons Why Executives Should Tweet For Themselves

A few weeks ago I read an article that stated “less than two pe…

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