We know community.

At TheCR, we collaborate with clients to develop proven, practical strategies for better engagement.
Clients rely on our models, research and networks to take their communities to the next level.

Join Now

You’re in good company.

Our clients are community, social media and social business leaders focused on
the challenges of making their organizations more human and collaborative.

Where are you on your social journey?

No company is in exactly the same place with the same challenges when they come to us.
We have clients with a broad range of experiences and expertise. Explore the area that is right for you.

Start

Start

Are you overwhelmed with information on social and online communities but don’t understand how they can help your organization?

A testimonial should go here. Something like: The Community Roundtable is really great!

Learn More
Build

Build

Is your organization using a social or community approach and you are now faced with organizing, assessing and reporting on those efforts?

A testimonial should go here. Something like: The Community Roundtable is really great!

Learn More
Grow

Grow

Does your organization have active online communities that you suspect could be more productive but aren’t sure how to get there?

A testimonial should go here. Something like: The Community Roundtable is really great!

Learn More

Learn more about our expertise.

We live community and social business each and every day. You gain from our focus – check out our latest ideas.

Featured Video

Rachel Happe at the 2015 Higher Logic Super Forum

Rachel Happe, Founder and Co-Principal at the Community Roundtable, discusses the Quantified Community at the 2015 Higher Logic Super Forum.

In this talk, Rachel demystifies and simplifies the ROI equation for communities - boiling it down to a straightforward formula for calculating your community ROI.

Featured Research

The State of Community Management 2016

The SOCM 2016 provides a snapshot of the progress and changes in community management, based on research of more than 300 communities from organizations large and small, which span a range of use cases, sectors and industries.

Download your copy now.

Member Events

Dollars from Sense: How Crowdsourcing Innovation Creates Business Value

October 5, 2016

TheCR Network Champion Jennifer Honig

TheCR Connect 2016: Community Takes Center Stage

October 26, 2016

A 2-day workshop exclusive to members of TheCR Network.

Boston, MA

More Information

Public Events

SIM Boston Technology Leadership Summit

September 29, 2016

Rachel Happe (TheCR) and other leaders in the IT and Technology industry

Boston, MA

More Information

Lithium + The Community Roundtable Roadshow – Chicago

October 4, 2016 | 8:45am-1:30pm

Rachel Happe (TheCR) and other top community experts and thought-leaders

Chicago, IL

More Information

TheCR Blog

Best-in-class communities measure behavior over activity – SOCM Fact #12

By Ted McEnroe, Director of Research and Training What is the best way to capture the value of your community? Communities serve a number of strategic uses, so it can be hard to come up with the metrics that best demonstrate how the community delivers on that strategy. But one thing is certain - the basic activity metrics - logins, …

Friday Roundup: Digital Culture Run Amok

By Amy Turner, The Community Roundtable The complexity of the world is at our fingertips. It’s in our faces and on our screens. We are deluged daily with information we don’t have time to process. Anxiety drugs and self-medication are rampant. The political climate has become angry and destructive. We are technically more connecte…

Throwback Thursday – The State of Community Management

By Shannon Abram, The Community Roundtable   This week's #throwbackthursday focuses on the best practices for getting a community management job. How Do I Find a Community Manager Job? - Community management is a profession of relationships – use your network to discover your next role. Most community jobs are not curre…

Throwback Thursday – Event Insights and Highlights

By Amy Turner, The Community Roundtable This time of year is always busy for us here at The Community Roundtable as we gear up for conference season. The relaxed days of summer are long gone and we turn into road warriors with a jam-packed schedule of conferences, events and workshops. [caption id="attachment_32022" align="alignlef…

Our community is talking.

We are thankful for our super smart and supportive community.

Tweets We Love

Member Blog Posts

It’s Time to Flip the Social Media & Community ROI Equation on its Head

Bill Johnston suggests a different lens for Community ROI…

Is Middle Management the Enemy of Social Business

A recent article asked this question and highlighted middle manag…

Boba Fett and the Value of Community Hurdles

For the first time, everyone couldn’t just go to the toy store …

Three Reasons Why Executives Should Tweet For Themselves

A few weeks ago I read an article that stated “less than two pe…

Join Now