Rachel has spent the last 20 years helping organizations implement emerging technologies to advance their business strategies.
She understands how networked communications environments can transform how people work, their productivity and their personal satisfaction by aligning their passions, skills and relationships.
Rachel co-founded The Community Roundtable to support business leaders developing their community and social business strategies. Clients including SAP, Aetna, BASF, CA, H&R Block, and CSC benefit from Rachel’s ability to make sense of abstract trends and her ability to see the implications that technical and operational decisions can have on people and processes.
- The CR blog posts
- The Social Organization (personal blog)
- The Brainyard articles
- CMS Wire articles
- [IDC Research, 2008] The Social Enterprise: How Social Networking Changes Everything
- [IDC Research. 2008] U.S. Social Networking Application 2008–2012 Forecast: Enterprise Social Networking Takes Hold
- Summit on Customer Engagement, 2015
- FeverBee SPRINT, 2014
- JiveWorld 2014
- Sitrion Collective Keynote, 2014
- J. Boye, 2014
- Enterprise 2.0 Summit, 2014
- JiveWorld 2013
- Community Conference Keynote, 2013
- Boston Product Management Association, 2013
- Defrag Keynote, 2012
- JiveWorld 2012
- IBM/Avnet Social Business and Web Experience Roadshows
- CSC’s Technology and Business Solutions Conference, 2012
- Social Media Week at SAP, 2012
- IBM Connect/Lotusphere 2012
- Enterprise 2.0 Keynote, 2011
Jim has always been interested in bringing people together and connecting them to one another, whether it’s for events, online communities or a food/craft beer tasting.
Helping people develop new appreciations while building deeper connections has always been part of his business and personal life. His deep understanding of content and program strategies, grounded in his years as a community manager, helps him connect with community managers whether they’re just getting started or a seasoned professional.
Over the last twelve years he’s built and managed communities and consulted with both start-ups and large enterprises on how to effectively build lasting value with community and social business solutions. As a social business/community strategist he’s advised a wide range of clients including Cisco/WebEx, Deloitte, EDR, iRise, Aetna, GSA, BASF, CSC and Black Hills Corporation.
- TheCR blog posts
- Conversations With Community Managers
- We Are Smarter Than Me: Crowdsourcing New Business
- 2012 SXSWi
- 2011 SXSWi
- 2012 ASAE Technology Conference
- 2011 WOMMA Summit
- 2011 Social Media and Community Strategies Conference
- 2008 Community 2.0 Conference
Rachel Happe and Jim Storer are available for keynotes at corporate events, webinars and executive education. Topics include:
- The Business of Community
- The Path to a Fully Socialized Business
- Working in the Social World: Complex Adaptive Systems
- The Social Executive
- The Role of Community Strategist
- The Role of the Community Manager
- Community Management Fundamentals
- Community Content and Programming
- Building A Community Strategy and Adoption Plan