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How do community managers spend their days? An SOCM2016 Preview

By Ted McEnroe, Director of Research and Training, The Community Roundtable “How we spend our days, of course, is how we spend our lives.” -Annie Dillard Ask an overworked community manager what they wish they had more of - and you’re likely to get one of two answers: resources or time. H…

Case Study: Improving Community Sentiment

Improving Community Sentiment: Taking a Community from Hostile to Happy

By Shannon Abram, The Community Roundtable When community sentiment is good, it often gets taken for granted. When it's bad, it's clear that it is one of the biggest barriers to success and value. What's not always clear is this: you CAN create the community environment you want. The Co…

TheCR Blog Articles

calendar-checkmark-sobor-monitoring-vrc

How do community managers spend their days? An SOCM2016 Preview

By Ted McEnroe, Director of Research and Training, The Community Roundtable “How we spend our days, of course, is how we spend our lives.” -Annie Dillard Ask an overworked community manager what they wish they had more of - and you’re like…

Friday Roundup – Improving Community Sentiment

Friday Roundup – Improving Community Sentiment

By Shannon Abram, The Community Roundtable If you've even managed a community you know - things can go from happy to hostile quickly. The world is dark and full of trolls! This week my colleague Jillian shared an amazing case study profiling a cl…

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TheCR Network Sneak Peek: April 2016

By Hillary Boucher, Community Manager at The Community Roundtable Spring has finally sprung here and I don't think that it is a coincidence that engagement has been growing like the flowers in my yard! Have you been seeing lots of new life in your…

Case Study: Improving Community Sentiment

Improving Community Sentiment: Taking a Community from Hostile to Happy

By Shannon Abram, The Community Roundtable When community sentiment is good, it often gets taken for granted. When it's bad, it's clear that it is one of the biggest barriers to success and value. What's not always clear is this: you CAN cr…

Friday Roundup – Building Your Community Business

Friday Roundup – Building Your Community Business

By Shannon Abram, The Community Roundtable While many of our readers started out as community managers, as the community management industry has expanded so have the opportunities available for community practitioners. Now the community career lad…

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Why I Don’t Want To Join Your Community

By Georgina Cannie, Community Manager at The Community Roundtable You can find an online community for everything these days. Last week I was invited to join a community focused on dog treats. Yes, an entire community for dog treats. With so ma…

Community Management Training

Six skills to make you a successful Director of Community

You may run a community - but to own a community program, you need to add some skills to your tool set. By Ted McEnroe, Director or Research and Training, TheCR "Great player. Couldn't cut it as a coach." "She was such a great reporter - bu…

Friday Roundup: Community News You Can Use

Friday Roundup: Community News You Can Use

Are you thinking about how to plan the most engaging programming for you community? Join Hillary Boucher for a free webinar on June 1 where she'll share best practices for community program planning. Learn more and register here. Things We Are Re…

podcast

Conversations with Community Managers – Kirsten Laaspere

Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers” featuring Kirsten Laaspere, Community Manager at Akamai. Join TheCR’s founder and principal, Jim Storer and director of mark…

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Three Reasons You Should Register for Community Program Essentials

By Shannon Abram, The Community Roundtable As community management emerges as a true discipline and not just a job, community pros can start to think about their career path - and how to get from where they are to where they want to be. Our resear…

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