The Network Of The Smartest
Community Leaders

At TheCR, we collaborate with clients to develop proven, practical strategies for better communities.
Clients rely on our models, research and networks to take their communities to the next level.

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You’re in good company.

Our clients are community, social media and social business leaders focused on
the challenges of making their organizations more human and collaborative.

Where are you on your social journey?

No company is in exactly the same place with the same challenges when they come to us.
We have clients with a broad range of experiences and expertise. Explore the area that is right for you.



Are you overwhelmed with information on social and online communities but don’t understand how they can help your organization?

A testimonial should go here. Something like: The Community Roundtable is really great!

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Is your organization using a social or community approach and you are now faced with organizing, assessing and reporting on those efforts?

A testimonial should go here. Something like: The Community Roundtable is really great!

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Does your organization have active online communities that you suspect could be more productive but aren’t sure how to get there?

A testimonial should go here. Something like: The Community Roundtable is really great!

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Learn more about our expertise.

We live community and social business each and every day. You gain from our focus – check out our latest ideas.

Featured Video

Rachel Happe at the 2015 Higher Logic Super Forum

Rachel Happe, Founder and Co-Principal at the Community Roundtable, discusses the Quantified Community at the 2015 Higher Logic Super Forum.

In this talk, Rachel demystifies and simplifies the ROI equation for communities - boiling it down to a straightforward formula for calculating your community ROI.

Featured Research

The State of Community Management 2016

The SOCM 2016 provides a snapshot of the progress and changes in community management, based on research of more than 300 communities from organizations large and small, which span a range of use cases, sectors and industries.

Download your copy now.

Member Events

TheCR Connect 2016: Community Takes Center Stage

October 26, 2016

A 2-day workshop exclusive to members of TheCR Network.

Boston, MA

More Information

Public Events

TheCR Blog

TheCR Network Sneak Peek: June 2016

By Hillary Boucher, Community Manager at The Community Roundtable It is officially Summer! And while our programming does slow down a little in the Summer months June was bustling with activity. We wrapped up another guided community management training course (free for all members), launched an exciting new group and saw tons of activ…

Communities have big goals, but too few have a roadmap to get there

By Ted McEnroe, Director of Research and Training If you're planning a vacation this summer, you have a plan. You have a vehicle. You have destinations in mind. And I bet you know how to get there, or have a map to get you there. Can you say the same for your community? In most cases, the answer is actually no. For the second…

Friday Roundup – What does a community for community pros look like?

By Shannon Abram, The Community Roundtable This week Rachel shared a fantastic look inside the programming inside TheCR Network. You can check out her whole post here.  My favorite part is this great "A Month Inside TheCR Network" calendar she put together: Things We Are Reading This Week  A Community for Community Managers Cha…

A Community for Community Managers

At The Community Roundtable, we've been running a community for community managers for seven years - TheCR Network. Running TheCR Network allows us to learn together every day along with hundreds of the best community professionals in the business, from over 150 organizations. Our shared purpose in starting TheCR Network was to demonst…

Our community is talking.

We are thankful for our super smart and supportive community.

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Member Blog Posts

It’s Time to Flip the Social Media & Community ROI Equation on its Head

Bill Johnston suggests a different lens for Community ROI…

Is Middle Management the Enemy of Social Business

A recent article asked this question and highlighted middle manag…

Boba Fett and the Value of Community Hurdles

For the first time, everyone couldn’t just go to the toy store …

Three Reasons Why Executives Should Tweet For Themselves

A few weeks ago I read an article that stated “less than two pe…

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