The Network Of The Smartest
Community Leaders

We connect clients with the people and ideas that help them build and grow
successful communities with their customers, employees, and partners.

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You’re in good company.

Our clients are community, social media and social business leaders focused on
the challenges of making their organizations more human and collaborative.

Where are you on your social journey?

No company is in exactly the same place with the same challenges when they come to us.
We have clients with a broad range of experiences and expertise. Explore the area that is right for you.



Are you overwhelmed with information on social and online communities but don’t understand how they can help your organization?

A testimonial should go here. Something like: The Community Roundtable is really great!

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Is your organization using a social or community approach and you are now faced with organizing, assessing and reporting on those efforts?

A testimonial should go here. Something like: The Community Roundtable is really great!

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Does your organization have active online communities that you suspect could be more productive but aren’t sure how to get there?

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Learn more about our expertise.

We live community management and social business each and every day. You gain from our focus – check out our latest ideas.

Featured Video

Featured Research

The State of Community Management 2014

The State of Community Management 2014 report builds on qualitative early reports and initial quantitative insights in 2013 – helping us learn more about community practices.

Read this research report >

Member Events

Measurement and Benchmarking to Re-energize Your Community Plan

April 2, 2015

Rachel Happe (TheCR)

How to Cultivate Collaboration in Your Organization

April 15, 2015

Michael Sampson (Making Collaboration Work)

Public Events

TheCR Blog

Friday Roundup: New faces, improving community metrics and heroes of heroes

By Ted McEnroe, The Community Roundtable [caption id="attachment_15535" align="alignright" width="200"] Photo from Thomas Wolf via Wikipedia (CC BY-SA 3.0)[/caption] I don't mean to alarm anyone, but Q1 of 2015 is basically over. It's that time when community managers look at their strategic plan for the year, utter something that …

Our Community Superheroes’ Superheroes – Part 1

By Ted McEnroe, The Community Roundtable If you haven’t had a chance to pick up a copy of The Community Manager Handbook: 20 Lessons from Community Superheroes yet, or even if you have, you might not have made it all the way to the back page, where we asked the superheroes we featured in the Handbook about their community management …

What community metrics are most important to track?

By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most daunting tasks for many community managers is dealing with community metrics. A member recently approached us with the following question: "I’m getting started with tracking metrics for my community and looking for guidance – where do I begin? What …

Friday Roundup: Governance, Community Engagement and Pie for Breakfast

By Ted McEnroe, The Community Roundtable [caption id="attachment_15522" align="alignright" width="300"] Photo by Elaine Ashton via Flickr under CC Attribution-NoDerivs 2.0 Generic license[/caption] There is a pie about five feet away from me as I write this Friday Roundup. And I haven't eaten yet. It might be a fitting end to a week…

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Member Blog Posts

It’s Time to Flip the Social Media & Community ROI Equation on its Head

Bill Johnston suggests a different lens for Community ROI…

Is Middle Management the Enemy of Social Business

A recent article asked this question and highlighted middle manag…

Boba Fett and the Value of Community Hurdles

For the first time, everyone couldn’t just go to the toy store …

Three Reasons Why Executives Should Tweet For Themselves

A few weeks ago I read an article that stated “less than two pe…

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