The Network Of The Smartest
Community Leaders

At TheCR, we collaborate with clients to develop proven, practical strategies for better communities.
Clients rely on our models, research and networks to take their communities to the next level.

Join Now

You’re in good company.

Our clients are community, social media and social business leaders focused on
the challenges of making their organizations more human and collaborative.

Where are you on your social journey?

No company is in exactly the same place with the same challenges when they come to us.
We have clients with a broad range of experiences and expertise. Explore the area that is right for you.



Are you overwhelmed with information on social and online communities but don’t understand how they can help your organization?

A testimonial should go here. Something like: The Community Roundtable is really great!

Learn More


Is your organization using a social or community approach and you are now faced with organizing, assessing and reporting on those efforts?

A testimonial should go here. Something like: The Community Roundtable is really great!

Learn More


Does your organization have active online communities that you suspect could be more productive but aren’t sure how to get there?

A testimonial should go here. Something like: The Community Roundtable is really great!

Learn More

Learn more about our expertise.

We live community and social business each and every day. You gain from our focus – check out our latest ideas.

Featured Video

Rachel Happe at the 2015 Higher Logic Super Forum

Rachel Happe, Founder and Co-Principal at the Community Roundtable, discusses the Quantified Community at the 2015 Higher Logic Super Forum.

In this talk, Rachel demystifies and simplifies the ROI equation for communities - boiling it down to a straightforward formula for calculating your community ROI.

Featured Research

Community Careers and Compensation 2015

The Community Careers and Compensation report builds on past research into the skills, roles and compensation of community professionals.

Get a preview or download the summary now.

Member Events

How To Create A Win-Win With Influencer Marketing

May 3, 2016

Marshall Kirkpatrick (Co-founder of Little Bird)

State Of Community Management 2016 Findings: Members Only Release

May 17, 2016

TheCR's Research Team

Public Events

KA Connect 2016

May 10, 2016 | 8am

Rachel Happe

San Francisco, CA

More Information

TheCR Blog

Friday Roundup – Improving Community Sentiment

By Shannon Abram, The Community Roundtable If you've even managed a community you know - things can go from happy to hostile quickly. The world is dark and full of trolls! This week my colleague Jillian shared an amazing case study profiling a client that tackled this exact issue - with incredible results. You can download the free…

TheCR Network Sneak Peek: April 2016

By Hillary Boucher, Community Manager at The Community Roundtable Spring has finally sprung here and I don't think that it is a coincidence that engagement has been growing like the flowers in my yard! Have you been seeing lots of new life in your community? Check what’s been going on inside TheCR Network this past month: In…

Improving Community Sentiment: Taking a Community from Hostile to Happy

By Shannon Abram, The Community Roundtable When community sentiment is good, it often gets taken for granted. When it's bad, it's clear that it is one of the biggest barriers to success and value. What's not always clear is this: you CAN create the community environment you want. The Community Roundtable collaborated with a w…

Friday Roundup – Building Your Community Business

By Shannon Abram, The Community Roundtable While many of our readers started out as community managers, as the community management industry has expanded so have the opportunities available for community practitioners. Now the community career ladder extends to directors of community and beyond. But, how do you prepare yourself for goi…

Our community is talking.

We are thankful for our super smart and supportive community.

Tweets We Love

Member Blog Posts

It’s Time to Flip the Social Media & Community ROI Equation on its Head

Bill Johnston suggests a different lens for Community ROI…

Is Middle Management the Enemy of Social Business

A recent article asked this question and highlighted middle manag…

Boba Fett and the Value of Community Hurdles

For the first time, everyone couldn’t just go to the toy store …

Three Reasons Why Executives Should Tweet For Themselves

A few weeks ago I read an article that stated “less than two pe…

Join Now