Are you ready to get serious?

At this stage organizations are rolling out enterprise-wide programs to rationalize, organize and coordinate their social and community initiatives and may be working on one or more of the following projects:

  • Developing an operational framework
  • Formalizing governance
  • Deploying proprietary social software
  • Hiring for social media and community specific role
  • Creating metrics scorecards and reporting templates
  • Documenting response and escalation processes

See how members benefit from our expertise at this stage.

Dan Brostek

Head of Member and Consumer Engagement

Dan Brostek

It’s critically important to find peers outside of your organization that are leading the charge and actively engaging in this space. The Community Roundtable has done an amazing job of creating a network for these practitioners to interact with one another on a variety of different topics that are instrumental to the development and ongoing management of social and community programs.

Jeff Esposito

Social Media Manager

Jeff Esposito

I had respected The Community Roundtable from afar, but gained a new respect for them once I joined TheCR Network. The talent level in the group helps make everyone better and challenges the way that I look at social and community which has helped transition some relationships from online forums to an offline or in-person peer network. TheCR is a valuable asset to what I do.

Heather Ausmus

Online Community Manager

Heather Ausmus

I reached out to The Community Roundtable when I was new to my role, which was also a new role for my organization. The thought of being able to collaborate with other community managers in a closed community was important to me as was input from others. Whether searching and reading past roundtable discussions, posting a question for insight from others or listening to guest speakers was appealing and invaluable.

An example of one organization's journey at this stage:

As social initiatives mature, organizations start to bring more organization to social efforts and extend them to include community management, leadership and cultural initiatives.

TheCR clients in this stage have benefited from these services:


Our on-demand Community Program Essentials courses:

  • Highlight the elements you need to integrate your community program into the organization.
  • Modules include building a business case, developing training programs and measurement and benchmarking.
  • Worksheets help you plan and develop key elements of community, from advocacy programs to community playbooks and more.
  • Visit our training section to learn more.

Community Program Essentials

  • On-demand course for program leaders
  • Focus on integrating community into business
  • Stakeholder engagement, business planning
  • Downloadable worksheets
  • Volume pricing available

Price: from $495



Team memberships in TheCR Network give your community pros access to:

  • Exclusive weekly Roundtable calls on a range of topics, with experts from inside and outside the Network .
  • Access to a library of hundreds of reports from past Roundtable calls, searchable by text and tag.
  • Connections with hundreds of community professionals in the private TheCR Network and the thought leadership of TheCR team.
  • All this for 20% off the individual rate if you sign up 3 members.

TheCR Network Team Membership

  • 3 TheCR Network Memberships
  • Exclusive Content and Programs
  • Access to Private Community and Training
  • Personalized Concierge Service

Price: $3,595

20% Savings


Our Community Performance Benchmark helps you:

  • Assess your community management maturity on the same scale used for the State of Community Management survey.
  • Justify or revise your community roadmap to ensure you hit your goals.
  • Identify potential gaps and unrealized opportunities.
  • Plan and budget smartly for the future.

Community Performance Benchmark

  • Custom analysis of your community management
  • 3rd party validation of strategy, operations and tactics
  • Key strategies for 1-3 year roadmap
  • Recommendations to help you budget and spend effectively
  • Custom Pricing

    Contact us

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