The State of Community Management 2015

SOCM 2015: Harvesting the Rewards of Community

The State of Community Management 2015, the sixth edition of our annual report series, provides a snapshot of the progress and changes in community management and highlights emerging standards. This year, TheCR analyzed data from more than 200 communities representing a broad range of community sizes, use cases and sectors to measure community maturity and its relationship to member engagement and community value.

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Every year we continue to build upon the past research and explore more deeply topics that TheCR Network members highlight as crucial to building a better understanding of the power and impact of community approaches. New in 2015, we can report data by the stages of the Community Maturity Model, providing better insights into how community programs start, build and grow.

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