Conversations with Community Managers – Jeff Ross, Humana
Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.”
- What’s your best advice for someone just starting out in Community Management?
- What are your best practices for increasing community engagement?
- How can you survive the zombie apocalypse? (Ok – they might not ALL be comm
Episode #35 features Jeff Ross, Community Manager and Strategist at Humana. Join us as we chat about building a community playbook, how running a successful twitter chat has influenced his community management style and how he maintains a community demeanor half-way between chilled-out and cheerleader.
Subscribe to “Conversations with Community Managers” on iTunes!
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