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Conversations with Community Managers – Jeff Ross, Humana

Welcome to the latest episode in our community podcast series, “Conversations with Community Managers.”

Join TheCR’s Jim Storer and Shannon Abram as they chat with community managers from a variety of industries about

  1. What’s your best advice for someone just starting out in Community Management?
  2. What are your best practices for increasing community engagement?
  3. How can you survive the zombie apocalypse? (Ok – they might not ALL bJeff Rosse comm
    unity questions…)

Episode #35 features Jeff Ross, Community Manager and Strategist at Humana. Join us as we chat about building a community playbook, how running a successful twitter chat has influenced his community management style and how he maintains a community demeanor half-way between chilled-out and cheerleader.

 

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Subscribe to “Conversations with Community Managers” on iTunes!



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