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Scale yourself as a community manager to take community to new heights

Scale yourself as a community manager to take community to new heights

By Ted McEnroe, Director of Research and Training, The Community Roundtable Have you ever met a successful community manager who says they wish they had more to do? Me neither. Community managers wear multiple hats, work with myriad stakeholders and are expected to understand everything fr…

SOCM 2016 Cover with Shadow Final

2016 SOCM Report: Quantifying the Value of Community

By Ted McEnroe, Director of Research and Training, The Community Roundtable It's here! Months of data gathering and analysis. Hundreds of thousands of data points. More than 100 charts. Today, we release the most comprehensive State of Community Management report in our history. The State of Com…

TheCR Blog Articles

Friday Roundup: Helping Executives Understand Community

Friday Roundup: Helping Executives Understand Community

By Amy Turner, The Community Roundtable Our research shows that communities are becoming more strategic. C-level executives are often the ones approving budgets and receiving progress reports. This is fantastic progress of which all of us who wo…

TheCR Connect Boston 2016

The Smartest Way to Use Your Community Conference or Training Budget

By Shannon Abram, The Community Roundtable Ever come back from a conference or trade show all fired up about the big plans you have for your community? A to-do list a mile long and tons of new connections that you're going to stay in touch with. A…

Executive Perspectives on Community

View from the Top: Executive Perspectives on Community

By Rachel Happe, Co-Founder and Principal, The Community Roundtable. Our research shows that communities are becoming more strategic. C-level executives are often the ones approving budgets and receiving progress reports. This is fantastic progre…

TheCR Connect Boston 2016

Friday Roundup: How Do You Spend Your Time?

By Amy Turner, The Community Roundtable Explaining what you do as a Community Manager is never easy – and it turns out, it’s likely to change as your community matures. That’s right – not every community manager does the same thing, and al…

Community ROI

Throwback Thursday: Community ROI & Benefits

By Amy Turner, The Community Roundtable After seeing so many wonderful pics of summer vacations from the 70s and 80s, and the weird and wacky hair styles they contain we just couldn't help ourselves. We are fully embracing the #ThrowbackThursda…

Do community manager roles change as communities mature?

Do community manager roles change as communities mature?

By Ted McEnroe, Director of Research and Training Explaining what you do as a Community Manager is never easy - and it turns out, it's likely to change as your community matures. That's right - not every community manager does the same thing, and …

blog image_doodling

Why Doodling, Drawing and Visual Storytelling Are Good For Community

By Amy Turner, The Community Roundtable If we look back in history, we have been using visuals to communicate complex information for years through the use of diagrams, graphs, charts, etc. In today’s complex environment, we need visuals to help…

SOCM 2016 Cover with Shadow Final

Friday Roundup: Community Facts from the SOCM 2016

By Shannon Abram, The Community Roundtable Have you been keeping up with our weekly SOCM community fact series? Resident research expert Ted McEnroe has been sharing his top insights from the State of Community Management 2016 report. We know dige…

SOCM2016_Fact_#6_Advocates

Give real responsibilities, and real rewards, to your community advocates – SOCM2016 Fact #6

By Ted McEnroe, Director of Research and Training They like you. They really really like you. Your community advocates. They are the ones you love to see - they answer questions and cheer you on and by being engaged they give you a sense that you…

SOCM2016_Fact_#5_SME

Who’s the most valuable group for your community engagement? (It’s not your CEO.)

By Ted McEnroe, Director of Research and Training Who is the person you most need involved to create a successful online community (other than a full-time community manager)? It's not your CEO. Or anyone else in the C-suite. Our State of C…

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