Blog





Enter your email address:



Delivered by FeedBurner

Featured Blog Articles

kids-with-mobile-devices-small

SOCM Fact #11 – Good communities plan now for a mobile engagement future

By Ted McEnroe, Director of Research and Training Organizations are changing. We're on the move. We work remotely. We rely more and more on smaller devices. And our communities aren't keeping up. In the State of Community Management 2016 survey, we introduced two new questions for community…

Searcher photo

Community ROI: Search and you will find it

By Ted McEnroe, Director of Research and Training Community ROI has been a popular topic here at TheCR since Rachel released her "ROI Model We Can All Love" in the State of Community Management 2016. If you need a refresher, it recognizes that a fundamental value of community in almost any use …

TheCR Blog Articles

Best-in-class communities measure behavior over activity – SOCM Fact #12

Best-in-class communities measure behavior over activity – SOCM Fact #12

By Ted McEnroe, Director of Research and Training What is the best way to capture the value of your community? Communities serve a number of strategic uses, so it can be hard to come up with the metrics that best demonstrate how the community d…

Friday Roundup: Digital Culture Run Amok

Friday Roundup: Digital Culture Run Amok

By Amy Turner, The Community Roundtable The complexity of the world is at our fingertips. It’s in our faces and on our screens. We are deluged daily with information we don’t have time to process. Anxiety drugs and self-medication are rampant.…

Throwback Thursday – The State of Community Management

Throwback Thursday – The State of Community Management

By Shannon Abram, The Community Roundtable   This week's #throwbackthursday focuses on the best practices for getting a community management job. How Do I Find a Community Manager Job? - Community management is a profession of relati…

Throwback Thursday – Event Insights and Highlights

Throwback Thursday – Event Insights and Highlights

By Amy Turner, The Community Roundtable This time of year is always busy for us here at The Community Roundtable as we gear up for conference season. The relaxed days of summer are long gone and we turn into road warriors with a jam-packed schedu…

By Catherine Scott - Matti, CC BY-SA 2.0, https://commons.wikimedia.org/w/index.php?curid=12595647

Who knows more – your community manager or your members?

By Ted McEnroe, Director of Research and Training I was recently reading a post from Joe Cothrel on the Lithium blog as they celebrated their 8th anniversary of their community (about 800 in human years, I think.) In it, he noted eight community l…

Shirlin_Tradingcard_Front

Conversations with Community Managers – Shirlin Hsu, BCG

Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers” featuring Shirlin Hsu, Global Communities Strategy and Enablement Manager at BCG. Join TheCR’s founder and principal, Jim St…

Digital Culture Run Amok: The Case for Community Management

Digital Culture Run Amok: The Case for Community Management

By Rachel Happe, Co-Founder and Principal of The Community Roundtable The complexity of the world is at our fingertips. It's in our faces and on our screens. We are deluged daily with information we don't have time to process. Anxiety drugs and se…

Friday Roundup: Think Mobile for Higher Engagement

Friday Roundup: Think Mobile for Higher Engagement

By Amy Turner, The Community Roundtable Organizations are changing. We’re on the move. We work remotely. We rely more and more on smaller mobile devices. And our communities aren’t keeping up. In the State of Community Management 2016 su…

Community Manager Profile

Throwback Thursday – All About Community Management Careers

By Shannon Abram, The Community Roundtable It's no secret we're a little bit in love with community managers. But, really it goes deeper than that. We love the people that want to be community managers. We love the people that are community manag…

lurker

Perks of Being a (Community) Wall Flower: Why Users Lurk

By Georgina Cannie, Community Manager at The Community Roundtable “Cuz’ the Lurkers gonna lurk, lurk, lurk, lurk, lurk…” Maybe I would write the rest of this T Swift parody song if I wasn’t so busy finding ways to engage the lurke…

Join Now