By Ted McEnroe, The Community Roundtable Monday is the 119th running of a remarkable tradition - the Boston Marathon. For decades, the Marathon has been a Greater Boston institution, a must do for people to either run, attend or watch on TV. People from across the region whose closest thing to … [Read more...]
Friday Roundup: Engagement, Measuring Community Success and Superhero’s Superheros
By Shannon Abram, Relationship Manager at The Community Roundtable. This week the themes of engagement and community success kept popping up - both inside and outside the Network. Rachel posted an insightful look at the The Business Model of Engagement, this week's ESNChat focused on tips … [Read more...]
Our Community Superheroes Share Their Superheroes, Part 3
By Ted McEnroe, The Community Roundtable Today we wrap up a three-part series on the community professionals whom we dubbed as Community Superheroes in the recently-published Community Manager Handbook: 20 Lessons from Community Superheroes - and the people in their work they consider … [Read more...]
The Business Model of Engagement
By Rachel Happe, Principal/Co-Founder, The Community Roundtable Engagement is a hot topic. For those of you who have heard me speak, you know I don't think all engagement is created equally and I think there is far too little focus put on the purpose behind the engagement. You can have high … [Read more...]
Is Your Community Approach a Hollow Bunny?
By Ted McEnroe, The Community Roundtable Yesterday was Easter and for many kids, that means lots of candy. But when I was a kid, I remember the disappointment of certain candy too. The biggest one? That big, delicious looking chocolate bunny in the basket wasn’t all that it was cracked up to be. … [Read more...]
Friday Roundup – Measuring Community Value, More Superheroes and New Community Jobs
By Shannon Abram, Relationship Manager at The Community Roundtable. It's April and after a long, hard winter in the Northeast the surest sign of Spring (in Boston at least!) will arrive next week - MLB Opening Day! We talk a lot about community building in the online realm, but it's nice to stop … [Read more...]
Our Community Superheroes Share Their Superheroes, Part 2
By Ted McEnroe, The Community Roundtable Last week, we shared with you a little added information from The Community Manager Handbook: 20 Lessons from Community Superheroes. In the back of the handbook, we list the people that the 20 community professionals we interviewed for the handbook would … [Read more...]
Friday Roundup: New faces, improving community metrics and heroes of heroes
By Ted McEnroe, The Community Roundtable I don't mean to alarm anyone, but Q1 of 2015 is basically over. It's that time when community managers look at their strategic plan for the year, utter something that shouldn't be typed in a blog post, and say to themselves, "Wow, I really need to dig … [Read more...]
Our Community Superheroes’ Superheroes – Part 1
By Ted McEnroe, The Community Roundtable If you haven’t had a chance to pick up a copy of The Community Manager Handbook: 20 Lessons from Community Superheroes yet, or even if you have, you might not have made it all the way to the back page, where we asked the superheroes we featured in the … [Read more...]
What community metrics are most important to track?
By Shannon Abram, Relationship Manager at The Community Roundtable. One of the most daunting tasks for many community managers is dealing with community metrics. A member recently approached us with the following question: "I’m getting started with tracking metrics for my community and looking for … [Read more...]
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