Welcome to the latest episode in our community management podcast series, “Conversations with Community Managers” featuring Kirsten Laaspere, Community Manager at Akamai. Join TheCR’s founder and principal, Jim Storer and director of marketing, Shannon Abram as they chat … [Read more...]
Three Reasons You Should Register for Community Program Essentials
By Shannon Abram, The Community Roundtable As community management emerges as a true discipline and not just a job, community pros can start to think about their career path - and how to get from where they are to where they want to be. Our research has shown that investing in your community … [Read more...]
Friday Roundup: Saving a Failing Community
Nothing is more frustrating than investing a lot of time and effort in your community, but not seeing the results you want. This month, The Community Roundtable is pleased to kick off its spring class of Community Program Essentials, a course designed to help you better integrate communities into … [Read more...]
Building a Conflict Resistant Community
By Amy Turner, The Community Roundtable Building a Conflict Resistant Community, Or Turning Brand Haters into Brand Advocates Every conflict today has the potential to go viral, which is why crisis management plans are imperative for brands and organizations - especially those with active and … [Read more...]
My community is great! Why is it failing?
One possible reason? Because you're working in isolation. Learn to connect your community with your organization with Community Program Essentials! By Ted McEnroe, Director of Research and Training, The Community Roundtable You’ve probably been there at some point. You run (or are a member of) … [Read more...]
Friday Roundup – Community and Culture
By Amy Turner, The Community Roundtable Have you been encouraged to "Work Out Loud" and thought, "Um, I'll just keep working quietly over here at my desk, thanks."? Turns out working out loud is less about shouting your to-do list to your officemates (or in my case, my dog - who definitely does … [Read more...]
Coffee fuels satisfaction, speed of responses in community management
(BOSTON - April 1, 2016) The first release of data from the State of Community Management 2016 survey finds that community managers who donate to charity have a higher level of community maturity than their more caffeinated peers. However, the findings show they are slightly less satisfied with … [Read more...]
TheCR Network Sneak Peek: March 2016
By Hillary Boucher, Community Manager at The Community Roundtable March madness took hold of us this month - and I don't just mean a quasi-competitive team bracket challenge happening over here! Big things happened in TheCR Network this March - and I'm excited to give you another peek behind the … [Read more...]
The Link Between Communities and Culture Change
By Rachel Happe, Co-Founder, The Community Roundtable This month, at JiveWorld, I presented Becoming a Community Ninja: 5 Secrets of Community Black Ops. One of those secrets was using communities to create culture change. Most organizations do not understand how powerful communities can be in … [Read more...]
Friday Roundup – Good Things for Community Pros
By Shannon Abram, The Community Roundtable Spring has sprung here in Boston! We welcomed the new season with six inches of snow on Monday, and boy, were the daffodils surprised. Don't get caught off guard - stay up to day with our weekly roundup of news, articles, links, jobs and more for … [Read more...]
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