Featured Blog Articles
The Social Executive Research: UBM Case Study
As the business world continues to innovate and move faster, social technologies are changing the way businesses communicate and engage with internal and external constituencies. This dramatic change …
Communities Are A Business Priority for 2013: IDC Report and Reality
This year is off to a fast start. Last month we saw Community Manager Appreciation Day explode across social channels, in person events, blog posts and on video. Now this month we are reading abou…
TheCR Blog Articles
What Is a Social Executive?
We've been interviewing senior executives at organizations like SAP, JP Morgan Chase, Del Monte, Alcoa, Axa, Deutsche Bank, the U.S. State Department,…
Truth, Innovation and Communities
We often see truth as an absolute but the reality is that our communities define our truth. Even scientific truths like the existence of gravity as a …
Sneak peek at results of the 2013 State of Community Management survey
This year, we moved the State of Community Management to a quantitative research platform to help answer questions about trends and performance in onl…
Last Call For Community Management Research
Our TheCR Network members are the best! When we came to them and said we think having you involved in shaping the direction of our The State of Comm…
Getting to the Meat & Potatoes of Community Management
Today’s post comes from TheCR Network member Jeff Esposito, Social Media Manager at Vistaprint. Jeff’s experience with and enthusiasm for commun…
What’s Learned In Austin (at SXSW) Does Not Stay In Austin
Not everyone can get to SXSW but much of the information that comes out of the event is valuable for community managers and strategists. For this reas…
Community Managers: Voice Concerns, Gather Data, Solve Challenges…Pass It Along
Today's post comes from Maria Ogneva, Head of Community at Yammer, Inc. As one of our Advisory Board members for this year's State of Community Mana…
Call for Research Participants: 2013 State of Community Management
Many of TheCR Network members and the organizations we work with struggle with some of the following questions: What is the benefit of a community…
Tips and Sessions for Community Managers Headed to SXSWi
It's that time of year again and all social eyes turn toward Austin. The Community Roundtable will once again be there represented by Jim Storer. He'…
Call for Research Participants: 2013 State of Community Management
Many of TheCR Network members and the organizations we work with struggle with some of the following questions: What is the benefit of a community s…