The Community Roundtable

Empowering global community leaders with research-backed resources, training, and tools.

  • About Us
    • Our Values
    • Our Clients
      • Client Success Stories
    • Community Leadership Awards
      • Community Leadership Awards 2024
      • Community Leadership Awards 2023
      • Community Leadership Awards 2022
      • Community Leadership Awards 2021
  • Services
    • Benchmarking and Audits
      • Community Performance Benchmark
      • Community Readiness Audits
      • Community ROI Calculator
      • The Community Score
    • Models and Frameworks
      • Community Maturity Model™
      • Community Engagement Framework™
      • Community Skills Framework™
      • Community Technology Framework™
      • The Social Executive
  • Research
    • The State of Community Management
      • SOCM 2026
      • SOCM 2024
      • SOCM 2023
      • SOCM 2022
      • SOCM 2021
      • SOCM 2020
    • Community Careers and Compensation
    • The Community Manager Handbook
      • 2022 Edition
      • 2015 Edition
    • The Social Executive
    • Special Reports
    • Case Studies
  • Events
    • Connect
      • Connect 2024
      • Connect 2023
      • Connect 2022
    • Community Technology Summit
    • Professional Development
    • Resource Bundles
    • Upcoming Events
    • Community Manager Appreciation Day
      • Community Manager Appreciation Day 2025
      • Community Manager Appreciation Day 2024
  • I’m looking for…
    • Community Engagement Resources
    • Executive Support Resources
    • Community Reporting Resources
    • Platform and Technology Resources
    • Community Strategy Resources
    • Community Programming Resources
    • Community Career Resources
    • Something Else
      • Vendor Resource Center
      • Community FAQs
      • Community Management Podcasts
        • Community Conversations
        • Lessons From The NEW Community Manager Handbook
      • Community 101
        • Community Management Glossary
        • Community Management FAQs
      • Case Studies
      • Community Webinars
  • Community
    • The Network
      • Member Login
      • Join The Network
      • Roundtable Call Library
    • The Library
      • Subscriber Login
      • Subscribe to The Library
  • Blog

Archives for November 2009

Being Thankful

November 25, 2009 By Rachel Happe

The Community Roundtable - like any good community - relies on everyone playing a part to be successful. The great thing about community networks is that very often participants get back proportionally more than they contribute and that is what makes communities sustainable. As a young community, … [Read more...]

Online Community Resources

November 24, 2009 By Heather Strout

[This post is one in an on-going series of posts by members of The Community Roundtable, highlighting the voices of experienced community managers. It is cross-posted at Under The Hood] I believe that, although there are many commonalities between Social Media Marketing and building online … [Read more...]

Practicing What We Preach – One Tweet At A Time

November 18, 2009 By Rachel Happe

It is always much easier to say than to do and it takes time and regular recalibration to make sure you are doing what you are recommending to others. In the 'social' space particularly, a lot of the recommendations seem like good common sense: be as honest and transparent as possible, listen to … [Read more...]

Hiring for Social Media: Part 1

November 13, 2009 By Rachel Happe

[This post is the first in an on-going series of posts by a members of The Community Roundtable,  highlighting the voices of experienced community managers. It is cross-posted at Dawn's blog, Under The Hood] This is part one in a series on hiring a social media person or company. One of the … [Read more...]

Events in November & December

November 9, 2009 By Rachel Happe

We'll be at a number of upcoming events - some F2F and some virtual - please join us if you can! Friday, November 13th: Mass Technology Leadership Council's Breakfast Seminar: Social Media in Real Live - 4 Marketers Share from the Trenches.  We'll be talking about how we use Twitter as a tool … [Read more...]

Mark Wallace on His Experience with Community

November 6, 2009 By Jim Storer

community manager podcast

Mark and I worked together at three different companies between 1996 - 2007. During that time we worked on social media and community projects of all shapes and sizes. When he told me he was leaving to take on a lead role in EDR's Commonground community I was thrilled. He has a deep passion for … [Read more...]

The Company We Keep

November 4, 2009 By Rachel Happe

We are very pleased and excited to announce our first partnerships.  We think partnering is the best way for others to get a sense of who we are - in the words of people we respect and trust.  Adam Cohen at Rosetta, Michael Chin at KickApps, Aaron Strout at Powered, Mike Gotta at Burton Group and … [Read more...]

Cultivating the Community Managers

November 3, 2009 By Rachel Happe

Recently we've been hearing from a lot of recruiters looking for social media and community professionals but more than that we're hearing from a lot of community managers who are getting laid off, leaving voluntarily, or considering making a move.  While the social software market itself is going … [Read more...]

Community best practices

Resources for the people who build online communities.

ABOUT US
Our Values
Our Team
Our Clients
Careers

RESOURCES
Vendor Resource Center
Podcasts 
Community 101
Case Studies
Webinars

PRODUCTS AND SERVICES
Benchmarking and Audits
Models and Frameworks
Research
Professional Development

QUICK LINKS
Blog
Newsletter
About The Network
About The Library
About The Academy

LOGIN
The Network
The Library
The Academy

Contact
Support
Partnership
Inquiries
Subscribe to
Our Newsletter